Fundamentals of Telehealth (1 Credit Hour)
- D – 1 point per module (By MMA)
In Partnership With
COURSE DATE: 28 November 2023
There has been a rise of virtual health solutions in Malaysia post-pandemic, however, there has not been much uptake and adoption of the same, currently in Malaysia. The main reason for this would be because of the many considerations when entering the new world of telehealth, one may have difficulties in even determining where to start.
As Malaysia’s first ever standalone Fundamentals of Telehealth micro-credential course, our aim is to aid our nation’s healthcare practitioners by upskilling healthcare and providing them with the necessary principles and appropriate practices of telehealth.
This well-manicured syllabus is developed by healthcare practitioners for healthcare practitioners, with modules adequately covering regulations, technology adoption, implementation strategies and basic communication patterns online, to instill confidence of healthcare practitioners within the field of telehealth delivery and use in Malaysia.
Mode of delivery / Credit Hours
- Asynchronous = 100% (Self-paced online module)
- Credit Hour: 1
- State basic legal, regulatory, policy and ethical requirements relevant to the practice of telehealth in Malaysia.
- Describe how to develop and implement telehealth services in practice.
- Overview, Governance and Regulations of Telehealth
This module covers the legal and regulatory frameworks as well as policies applicable to the practice of telehealth in Malaysia. Case studies will be used to illustrate the application of these requirements to clinical practice.
- Data, Privacy, and Cybersecurity
This module covers topics related to data regulations concerning data security, ownership, access and breaches with contemporary examples. It also discusses some of the data privacy best practices and issues when conducting a telehealth consult. Proper record-keeping, medical records and use of e-signature are also addressed.
- Use, Limitations and Implementation of Telehealth
This module addresses the challenges and opportunities of technology adoption and implementation strategies for a digital health service based on examples from routine healthcare practices. The latter covers the clinical utility of telehealth and components of a telehealth consultation, including patient selection, preparation for a consultation and e-prescribing.
- Clinical Telehealth – Virtual Consultation: Part 1
This module introduces how to assess the patient, establish rapport and build a therapeutic relationship online, demonstrating how telehealth can complement and enhance routine care practices. Follow-up, step- up and emergency plans are discussed.
- Clinical Telehealth – Virtual Consultation: Part 2
This module introduces a series of videos on how to conduct history-taking and physical examination remotely in the cardiopulmonary, abdominal, and neurological, dermatological, and ENT systems. It also illustrates how routine healthcare practice can be enhanced through telehealth and remote patient monitoring tools.
- Telehealth Etiquette and Communication Skills in a Virtual Encounter
This module prepares healthcare professionals with the unique skill set necessary to conduct patient-centred telehealth visits. This training involves soft skills or “screen side etiquette” unique to telehealth encounters, and relevant ethical considerations.
- Doctors (General Practitioners, Medical Officers, Specialists)
- Companies Offering Telemedicine Services
- Clinic Chains
- Allied Health Professionals
- Any healthcare professional seeking to learn about telehealth
Dr Juliet Mathew
Medical Doctor and Registered Counsellor
Registered counsellor since 2015.
- GP Practice
- Hospice Doctor & Grief Counsellor
Joined IMU in 2020.
Currently, teaching in School of Medicine:
- Clinical Skills – for first to third year medical students
- Grief & Bereavement Module for master students in Counselling
A/Prof Verna Lee Kar Mun
Consultant Family Physician
Dr Khor Swee Kheng
Chief Executive Officer (CEO) | Co-Founder, Angsana Health
health, based in Singapore. He is CEO of Angsana Health (building primary care systems in Southeast Asia), Visiting Assistant Professor at the National University of Singapore, and advises the Malaysian government on health reforms.
Previously, he held progressively senior practice roles in medicine, refugee medicine and Fortune 100 pharma. In these roles, he was based in Malaysia, Singapore, Dubai, Shanghai and Paris, covering Asia, Africa, Europe and the Middle East.
He holds three postgraduate degrees, in internal medicine (Royal College of Physicians), public health (Berkeley) and public policy (Oxford), and has published >190 articles in international academic journals, think-tanks and media (including the Council on Foreign Relations, Foreign Affairs, The Lancet and Project Syndicate).
Dr Roslina Abdul Manap
Quality Assurance and Course Coordinator, Fundamentals of Telehealth Micro-credential Course
A former member of the Conjoint Specialty Board (Internal Medicine), coordinator of the Master of Medicine and undergraduate medical programmes, she is passionate about quality of training and medical education in Malaysia. She is also a trainer and examiner for the Fellowship in Respiratory Medicine subspecialty and a trainer for the National Postgraduate Medical Curriculum.
Dr Roslina is a Fellow and Scribe of the Academy of Medicine Malaysia where she chairs the Education Committee; Fellow of the Academy of Medicine of Singapore, Council Member of the Malaysian Thoracic Society and former Council Member of the College of Physicians. She is co-chairperson of the Specialist Education Sub-Committee of the Malaysian Medical Council, former chair of the Respiratory Medicine Specialty Subcommittee of the National Specialist Register and current Chairman of the Board of Trustees of the Lung Foundation of Malaysia. She is a member of the European Respiratory Society and the Asian-Pacific Society of Respirology and an active member of the Malaysia Influenza Working Group since 2017. Her research interests include treatment of airway diseases and infections of the respiratory system.
Dr Roslina recently retired as Deputy Dean of Undergraduate Studies and Senior Consultant Respiratory Physician, UKM Medical Centre after more than 30 years of public service. She is currently actively engaged in regulatory affairs, advocacy, training, consultancy and charity work.
Dr Ayesha Khalidah
Anchor Facilitator, Angsana Health
With a special interest in Public Health and Healthcare Management, Ayesha believes that there are multiple unconventional ways to contribute to the advancement of healthcare delivery in Malaysia, and that the shift towards appropriate digitisation is the way forward.
Dr Na Wei Lun
Module Facilitator & Course Coordinator, Fundamentals of Telehealth Micro-credential Course
Dr Na Wei Lun is a medical doctor with a post graduate degree in Healthcare Management. He has keen interests in digital health, specifically on how Telehealth may complement and support practices in optimising care delivery.
Having formerly co-founded an early stage digital health startup, he brings unique clinician-practitioner perspectives in digital health. He maintains an active clinical practice as a General Practitioner in Johor Bahru and currently co-leads the Fundamentals of Telehealth Micro-credential course in Angsana Health.
He looks forward to working with like-minded individuals in advancing digital health adoption to improve health outcomes.
Dr Aileen Woon Mei Mei
Module Facilitator & Family Physician, Fundamentals of Telehealth Micro- credential Course
dedicated family physician with a passion for digital health and its role in promoting equitable healthcare. She has 13+ years of experience as a practicing doctor.
She has excellent communication and interpersonal skills, strong knowledge of telehealth regulations, standards, and best practices, understanding of the role of digital health in promoting equitable healthcare and reducing health disparities and improving outcomes.
Ms Zethy Suhaidah
Co-Facilitator & Module Writer, Fundamentals of Telehealth Micro-credential Course
Zethy Suhaidah is trained in Health Law, acquiring her LLM from the University of Bristol. She currently works in the regulatory sector of the communications and multimedia industry, focusing on governmental engagement and policy development.
She has experience and has had further training in data protection and data sharing in her organisation.
Ms Charlaine Chin
Healthcare Lawyer, RDL
Charlaine is a Partner at Raja, Darryl & Loh. Her practice focuses on civil and commercial litigation, the bulk of which are in respect of medico-legal and dento-legal cases.
She has and continues to represent medical and dental practitioners accused of clinical malpractice at all levels of the Malaysian court as well as in disciplinary inquiries held by the Malaysian Medical and Dental Councils respectively.
Charlaine was notably part of the team that successfully defended medical
practitioners in a host of landmark medical negligence appeals to the Federal Court in respect of the duty to diagnose and treat as well as the duty to advise of risks which were reported in 2017 and 2018.
She has co-authored several written publications and book chapters on medical negligence, digital healthcare and healthcare enforcement, among other topics. The new and emerging areas of keen interest within the healthcare realm include artificial intelligence and digital healthcare.
Dr Alan Teh Kee Hean
Consultant Haematologist, Subang Jaya Medical Centre
His current clinical interests include management of acute myeloid leukem ia, multiple myeloma, CML, and allogeneic and autologous haematopoietic stem cell transplantation. He is also keenly interested in information technology and practical application of IT in medicine. Dr. Alan also founded the Dobbs forum for Malaysian doctors https://dobbs.my in year 2000. He started using Remote Consultation (Telemedicine) in 2015, and is currently still actively using remote consultation as a valuable extension of his practice.
Dr. Raymond Choy (蔡伟民医生)
Co-Founder & Chief Executive Officer, DOC2US
Dr. Choy received medical training at John Radcliffe Hospital, Oxford UK for over 3 years and pursued his career as a Physician Leader in Raffles Medical Group, Singapore in 2012, where he managed the 24-hour Changi International Airport cluster, overseeing operations for all the cluster clinics.
Passionate about public healthcare, Dr. Choy later co-founded DOC2US and incorporated the company under the name HeyDoc International Sdn Bhd in April 2015.
REGISTRATION FEE (inclusive of SST)
|General / Public||RM960|
|Students / Alumni / Angsana Affiliates||RM768|
|Ministry of Health (MOH) / Ministry of Higher Education (MOHE)||RM672|
- Proof is required for MOH selection, to provide Annual Practising Certificate (APC)
- Proof is required for Angsana Affiliates (eg: Participant Referral Code (Cohort 1 or 2) selection (provide Unique MiC ID Number of the Cohort 1 or 2 participant) ).
- Email the proof to [email protected]